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Services NBD warranty

NBD warranty

For Supermicro servers, we provide advanced NBD (next-business-day) warranties. We currently provide hundreds of on-site warranties for servers in the Czech Republic, Slovakia and other European countries, for example on-site.

Name of the warranty

Length

Contact

Warranty description

Extended

3 - 5 years

8/5

Returns work in a standard way within 30 days in accordance with the law.

NBD in an authorized service center

2 - 5 years

8/5

Service intervention next working day from the report of the defect, which is done by our service center.

NBD on-site

2 - 5 years

24/7

Service intervention next working day from the report of the defect, which is carried out at the location selected by the customer within the Czech Republic.

NBD on-site for IT

2 - 5 years

24/7

Service intervention next working day from the report of the defect, which is carried out at the location selected by the customer within the Czech Republic. Service is intended primarily for IT specialists and requires the active participation of an IT technician on the customer’s side. The service is advantageous because of 24/7 phone availability with the possibility to immediately diagnose the fault, which ensures the correct replacement of the faulty components for its effective resolution.

Mission critical pro IT

2 - 5 years

24/7

Service intervention within 24 hours from reporting of the defect, which is carried out at the location selected by the customer within the Czech Republic. The service is intended primarily for IT specialists and requires the active participation of an IT technician on the customer’s side.

Mission critical 4h for IT

2 - 5 years

24/7

Service intervention with defect resolution within 4 hours from the report, which is carried out at the location chosen by the customer within the Czech Republic. The service is intended primarily for IT specialists and requires the active participation of an IT technicial on the customer’s side

Mission critical for EU

2 - 5 let

24/7

Service intervention within 24 hours from the reporting of the defect, which is carried out at the location selected by the customer throughout the country. The service requires no customer action.

Mission critical 4h for EU

2 - 5 years

24/7

Service intervention with defect resolution within 4 hours from the report, which is carried out at the location chosen by the customer within the Czech Republic. The service requires no further action by the customer.